Delivery Policy

Thank you for visiting and shopping at MUDPOD Ltd. Following are the terms and conditions that constitute our Delivery Policy.

UK Deliveries

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order vary based on the products selected and will be calculated and displayed at checkout.

Shipment methodEstimated delivery time
UPS StandardNext Business Day*
UPS Express SaverNext Business Day* before 12pm
UPS ExpressNext Business Day* before 10am
UPS Express PlusNext Business Day* before 9am

*if order placed before midday

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

MUDPOD Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


MUDPOD Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the UK.

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.